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Users may not use ContactRelay for spam, harassment, fraud, impersonation, misleading identity claims, purchased or scraped lists, cold outreach, lead generation, political messaging, debt collection, unsolicited promotional messages, or illegal activity.

ContactRelay does not publish recipient lists and uses tokenized links, but recipients should still verify that they recognize the sender before saving a contact card.

SMS recipients can reply STOP to opt out or HELP for help.

Email, SMS, payment, and Google providers may process data under their own policies when those services are used.

Relay Tokens can be used any time on the purchaser account and are not refundable after 30 days.